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Design/Methodology:
Standardised questionnaire
with 9 key HR measures applicable company-wide with minor
customisation. Classroom or online data collection, annually
or quarterly.
Marketing
Issues Addressed:
Human Resource Management,
Employee Retention and Organisational Alignment.
- Employee equity, loyalty and vulnerability. What drives
employee satisfaction and loyalty to stay or leave. Employees’
evaluations on their working environment such as career
development, leadership, job interest & challenge and
etc. What are their respective strengths and weaknesses?
- Employee segmentation by departments, length of service
and management level for strategic HR planning (attraction
and retention of staff and succession planning) and HR management
(leadership, team building and staff development).
Analyses
Delivered:
A balanced scorecard
with KPI on employee equity, highlighting level of staff motivation
and vis-à-vis de-motivation, stayers versus seekers.
Pull and Push drivers of employee retention and attrition.
Critical areas to focus for attraction and retention strategies
HR performance in the 9 key factors measured, highlighting
strengths and weaknesses across work groups/functions.
Works With:
Linking to Customer
eQ™ KPI for customer-employee alignment by departments/service
functions. Employee eQ™ for root-cause analysis and
action planning for change implementation based on Employee
eQ™ findings.
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