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Nielsen offers
an integrated suite of market information gathered from a
wide range of sources, advanced information management tools,
sophisticated analytical systems and methodologies, and dedicated
professional client service to help our clients find the best
paths to growth.
Clients work with
our services to:
- Measure
their market performance
- Analyze
market dynamics
- Diagnose
and solve marketing and sales problems, and
- Identify
and capture growth opportunities
Our people work
closely with clients to help them choose the right set of
information and services and use it to make the best possible
decisions.
Market Measurement
Our major market-measurement services provide comprehensive
coverage of:
- Sales to consumers of fast-moving consumer packaged goods,
gathered at the point of sale in retail stores of all types
and sizes. These retail measurement services provide clients
with essential facts on how their products are performing
compared with their competitors, and on trends and changes
in market conditions and sales results. They also provide
critical information on the use of promotional activities
at the retail level, such as special displays or pricing,
and on distribution and stock conditions in retail stores.
- Purchases by consumers of packaged goods and other products,
gathered through participating panels of consumer households
and through customized studies. These consumer panel and
customized research services provide a foundation for understanding
and analyzing consumers’ motivations, attitudes, behavior,
shopping patterns and demographic characteristics.
Analytical
Tools and Services
We offer a wide range of software and professional services
that enable clients to receive, select and evaluate our market-measurement
information, integrate it with their own data and third-party
information, and apply it to specific business issues and
situations.
Clients can view and analyze information from many perspectives,
such as by specific product categories, by geographic area
or by retail channel. We also organize and present information
to suit the specific needs of many individuals in manufacturing,
service and retail organizations, including general managers,
marketing professionals, sales professionals, purchases, merchandisers
and category managers.
Diagnostic
Services
Our consumer panel and customized research services provide
clients with many opportunities and techniques to examine
trends and understand the impact of the market forces that
influence consumers’ purchasing decisions. Consumer
panels link purchasing information to demographics and provide
a controlled environment for examining motivational factors.
Our analytical and modeling services provide clients with
a range of options to evaluate and understand why marketing
campaigns succeed or fail, and to address specific future
marketing opportunities and issues, such as promotion optimization,
pricing, consumer targeting and marketing mix optimization.
In many markets, we offer a suite of consumer-focused customized
research techniques and services that address clients’
unique and specific marketing and sales issues.
Opportunity
Identification
While our major clients all share a common focus on consumers,
each individual client has its own distinct set of business
characteristics and marketing and sales concerns. Our information
and services are designed to help each client identify and
act upon its unique growth opportunities.
Using a structured and disciplined approach to building and
managing long-term relationships, our people work in close
partnership with their clients to understand their strategies
and business objectives... To design the right suite of Nielsen
services that fits their needs... To agree on clear and measurable
business objectives... And to measure the results and clients’
return on their investment.
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